Got a question about the Beacon? Not sure where to park, if there's WiFi or you need further information about an event space? Read on...
Where Can I Park Near the Beacon?
Visitors can park in the Stadium of Light Green or Blue car parks for free when visiting the Beacon. Accessible parking is available to the front of the building through a barrier. Blue badges must be shown.
On match days, some parking restrictions may be in place. See www.safc.com for further information.
Can I Take Photos or Film?
We take safeguarding really seriously at the Beacon. Some of our participants are not allowed to have their pictures taken, so in order to keep them safe and to comply with GDPR, photography and video in the Beacon is prohibited unless carried out by a verified Foundation/Beacon employee/volunteer.
If you would like to film or take photographs in the Beacon please get permission in writing from the Duty Manager in advance. Anyone found to be taking unauthorised photographs/videos will be asked to delete all images in the presence of a Foundation/Beacon member of staff.
Will You Take My Picture?
Occasionally the Beacon holds public events where photography may take place en-masse. On such occasions, yellow posters will be displayed around the building letting you know that photography / filming is taking place on behalf of the Beacon of Light, Foundation of Light and partners for the purpose of promoting our activities. Images from these activities may be published on our websites, social accounts, printed literature and circulated to the press and other media organisations for publication, transmission or broadcast.
If you do not wish to have your picture taken, please contact a member of the Reception team.
Is There Wifi Access?
We offer free Wifi to all our visitors. Please contact a member of the Reception team for further information.
Can I smoke in the Beacon?
The Beacon is a no smoking venue. If you would like to smoke or vape, you can do outside in the designated smoking area.
Do You Have a Lost Property Store?
We keep lost property for one month. If you have lost an item, please contact the Reception team who will be happy to help.
What Footwear Should I Bring?
Please wear non-marking trainers when playing sport in the Indoor Arena.
Trainers are also suitable for the 3G and 4G pitches. You can also wear moulder soles or astro boots on these surfaces too. Screw in studded footwear or blades are not permitted on any surface in the Beacon.
Can I Refill My Water Bottle?
How Do I Book My Child Onto a Holiday Course?
There's lots of fun things to do at the Beacon during the school holidays. Most of our family-friendly courses are run by the Foundation of Light. To find out more and to book visit www.foundationoflight.co.uk
Do Your Run Courses for People with Disabilities?
We are really proud to offer activities for everyone. To find out more about specific courses, contact a member of the Reception team or visit wwww.foundationoflight.co.uk for further information
How Do I Save a Date?
If your chosen date is available, then yes we can! We will hold provisional dates for two weeks.
Can I Book a Site Visit?
Absolutely! We would be happy to show you round the Beacon prior to booking your event. Please contact our Events team on 0191 563 4818 or submit an enquiry form online.
Do I Need Event Insurance?
Yes you do. We advise all our customers to take out specific event insurance before their event.
Is Set-up and De-rig Included in the Charge?
We try to arrange these with you before booking the event as they may incur a charge. But our friendly team is here to support you so we can work with you, no matter the budget.
Can I Bring My Own Catering Onsite?
We have two fantastic suppliers at the Beacon, providing fresh and where possible, local produce. We will work with you to understand your requirements.
If you have any further questions or queries, please don't hesitate to contact one of our Events team by calling 0191 563 4818 or by filling in an events enquiry form.